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產品保固
 

產品保固 Warranty

 
 
以下非Campagnolo原廠所製造之11速變速系統零件不在保固範圍內,如:墊圈、commands、齒輪箱鏈條、變速器及飛輪組。
  1.主旨
 
Campagnolo S.r.l., Via della Chimica 4, 36100 Vicenza, Italy(以下簡稱Campagnolo),保證其產品在符合保固條款的狀況下,必須在材質或製造過程中無缺陷。若Campagnolo出廠的產品發生瑕疵,將由Campagnolo判定其損壞程度,由授權服務中心進行維修或更換。
請注意,除了Campagnolo本身所提供的產品保固條款之外,在您的所在國可能也會訂定相關法令保障消費者的產品購買權利。
  2.非保固範圍
 
以下情況不在Campagnolo的保固範圍內:
A.未開立任何合法發票或收據之產品;原因是原廠無法判斷您購買之日期及售出此產品之零售商,抑或您所購得之產品可能是經由非法管道所取得,例如:偷竊,走私,或是在違背相關財政法令下出售…等
B.產品証明被移除,如:產品序號,產品批號,產品條碼…等
C.產品超過正常使用之期限
D.因人為因素或產品生命周期所導致的損壞,包含意外,任意更換零件,自身疏忽,使用不當或濫用,缺乏正確或適度的保養,鏽蝕,不當組裝,不當維修或不當更換零件,更換尺寸不同之零件或配件,使用非Campagnolo官方認可之零組件進行產品修改,使用產品所造成之正常磨損,商業用途…等
E.購買時未察覺產品表面上之明顯的塗裝瑕疵,擦痕或缺陷
F.產品於運輸過程中造成之碰撞及損害
G.潤滑油、煞車皮及其他消耗性產品
H.產品寄至服務中心或從服務中心寄回之運輸費用
I.人工維修費用
J.產品更換過程中所造成的不便或損失
K.他國所購買之產品(請與購買地區之維修服務中心連絡)
  3.買方權利
 
Campagnolo保固條款僅針對原始買方給與保固權利且不延伸予任何第三方。保固條例下的買方權利不得轉移或指定。
  4.條款
 
Campagnolo產品皆內附保固條款(二或三年)印刷本,保固日期於您購買產品當日生效。
  5.協議內容
 
本保固條款將取代之前任何或所有Campagnolo之口頭或書面文件、聲明及承諾,
包含所有涉及買賣雙方產品保固條款之協議。未包含於此協議書內之其他保固條款Campagnolo將一概不予接受。
  6.損害
 
除了此保固條款內容之聲明之外,Campagnolo對於意外或間接使用造成的產品損壞並不負擔任何責任或接受索賠,無論此索賠是有合約根據侵權行為或其他。前述之保固聲明及賠償方式具有適地性,有些國家之法令並不允許對意外或間接使用造成的產品之損害有所限制,因此本保固之限制不一定適用於您所在之國家。
  7.免責聲明
 
任何具商業行為或適用於某種特殊目的下之任何默示條款以及所有經由交易過程所引起之默示條款,在法令或其他於法令管轄下都需嚴格遵守此書面保固條款之規定。此協議應對購買商品之買方具有獨立效力,在保固期間若買方於本保固條款發現有任何違反事項或買方購買產品經證實因Campagnolo之不當行為或疏忽所產生之合法行動,買方具權利要求賣方提供瑕疵品維修或更換。任何Campagnolo之零售商,其他機構或員工皆無權行使更改,延伸或擴大此保固內容。另外於本保固條款下所產生之措施並非承認原廠設計或生產過程有瑕疵。
  8.程序
 
當買方在保固範圍內發現產品有瑕疵狀況,應立即與當地授權之維修服務中心聯繫。(Campagnolo各國維修服務中心請查閱產品型錄及官方網站www.campagnolo.com)為了維持信譽,客訴必需於保固期間內且發現瑕疵八天內提出。瑕疵品是否於保固範圍內將由Campagnolo判定。Campagnolo擁有產品停產及規格改款之時間決定權,且無須公告停產或改款時間之義務;同時也無責任將新的改款功能加入原已售出產品之責任(即使此改款產品是在保固範圍內退回)。顧客退回產品如有停產之情形,Campagnolo將以類似之產品替換原瑕疵品。買方將瑕疵品退回當地顧客服務中心進行保固鑑定前,必須取得產品上所標示的授權號碼,這組號碼標示於外箱包裝上。取得這組退貨號碼並不表示Campagnolo對此瑕疵品之保固認可,在程序上仍須經由所在國之合法客戶服務中心對產品進行檢驗後評估,瑕疵品包含零件送檢時必須完全清理乾淨(不受理髒污瑕疵品),另外請安全地包裝以防運輸過程中所造成的損害。寄件時請隨件附上A.有開立日期及零售商名稱之發票或收據。B.詳述產品之瑕疵。C.依照時間順序詳載您針對此產品所做之維修措施。D.與此產品相關之零件清單。E.使用里程數。F.姓名、地址、電話號碼及電子郵件 G.此產品維修處理完畢後,若您不希望個人資料被保留,請特別註明。
  9.適用法令
 
任何因為這份協議書或產品使用所產生的爭議將受到義大利法令管轄,並由義大利Vicenza當地法庭做裁示。
  10.警告
 
務必遵照安裝說明書進行安裝、維修及使用。您也可從Campagnolo官方網站www.campagnolo.com下載安裝說明書資料,請注意若無遵照說明書規定安裝可能會造成產品損壞或嚴重意外。
警告!
為了保護自身安全免於傷亡,有關Campagnolo11速變速零件請使用Campagnolo特別為其製造之組件。
   
 
Campagnolo limited warranty
  1.OBJECT
 
Campagnolo S.r.l., Via della Chimica 4, 36100 Vicenza, Italy (hereinafter Campagnolo), guarantees its products to be free from defects in materials or wordmanship within the terms and conditions of this Limited Warranty. If a product is found by Campagnolo to be defective, it will be repaired or replaced, at the option of Campagnolo, free of charge, by an authorized Campagnolo Service Center.
Please note that in addition to this policy you may have specific legal rights granted by your national or state laws regarding warranties of consumer products.
  2.NOT COVERED
 
This warranty does not cover: A) products without a legitimate sales receipt, because the date and place of retail purchase cannot be determined and because they may be of illegal or illicit origin (stolen, smuggled, sold in violation of fiscal laws etc); B) products whose identification markings have been removed (serial numbers, lot numbers, product code etc); C) products which reached the end of their normal lifespan; D) damage resulting from accidents, alteration, neglect, misuse or abuse, lack of reasonable or proper maintenace, corrosion, improper assembly, repairs improperly performed or replacement parts improperly installed, use of non-compatible replacement parts or accessories, use with non-compatible components, modifications not recommended or approved in writing by Campagnolo, normal wear and deterioration occasioned by the use of the product, commercial use; E) cosmetic imperfections in the surface, finish, or appearance of the product which were apparent or discoverable at the time of purchase of the product; F) damage occurring during shipment or transport of the product; G) lubricants, brake pads, and other consumables; H) any expenses related to the transportation of the product to or from an authorized Campagnolo Service Center; I) Iabor costs to remove the product from the bicycle; J) compensation for inconvenience or loss of use while the product is being repaired or replaced.
  3.PURCHASER
 
This warranty is made only with the original purchaser of the product and does not extend to any third parties. The rights The rights the Purchaser under this warranty may not be assigned.
  4.TERM
 
The term of this warranty (2, 3 or 4 years) is specified in the printed copy supplied with the product and shall commence on the date of retail purchase.
  5.ENTIRE AGREEMENT
 
This warranty supersedes any and all oral, express or written warranties statements or undertakings that may previously have been made, and contains the entire Agreement of the parties with respect to the warranty of this product. Any and all warranties not contained in this Agreement are specifically excluded.
 

6.DAMAGES

 
Except as expressly provided by this warranty, Campagnolo SHALL NOT BE RESPONSIBLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES ASSOCIATED WITH THE USE OF THE PRODUCT OR A CLAIM UNDER THIS AGREEMENT, WHETHER THE CLAIM IS BASED ON CONTARCT, TORT OR OTHERWISE. The foregoing statements of warranty are exclusive and in lieu of all other remedies. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.
  7.DISCLAIMER
 
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND ALL IMPLIED WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE OF TRADE, BY STATUTE OR OTHERWISE, IS HEREBY STRICTLY LIMITED TO THE TERM OF THIS WRITTEN RARRANTY.
This agreement shall be the sole and exclusive remedy available to the Purchaser with respect to this purchase. In the event of any alleged breach of any warranty or any legal action brought by the purchaser based on alleged negligence or other tortuous conduct by Campagnolo, the Purchaser sole and exclusive remedy will be repair or replacement of defective materials as stated above. No dealer and no other agent or employee of Campagnolo is authorized to modify, extend or enlarge this warranty. The performance of any warranty service usder this Agreement is not an admission or agreement that the design or manufacture of a product is defective.
  8.PROCEDURE
 
In the event of a defect covered by this warranty, the purchaser should contact an authorized Campagnolo Service Center of the nation where the retail sale occurred (authorized Service Centers are listed in the catalogues and in our web-site www.camagnolo.com). To be honoured, claims must be submitted within the warranty period and within eight days of discovery of the defect. The determination whether the defect is covered by this warranty is within the sole discretion of Campagnolo. Campagnolo reserves the right to discontinue products and to change specifications for existing products at any time without notice and shall not be obligated to incorporate new features into products previously sold, even if those products are returned under a warranty claim. Campagnolo may replace defective products with similar products in the event that identical products are unavailable. The purchaser must obtain a return authorixation number before returning any product to a Campagnolo Service Center for warranty inspection. The number must appear on the outside of the product packaging. The issuance of an authorization number does not constitute acceptance of the claim, which will be evaluated by the Service Center upon its inspection of the product. The product complete in all its parts should be cleaned (dirty products will not be handled/inspected) and securely packed to prevent damage during shipment and must be accomanied by:
A) dated invoice or recelpt for proof of date and place of retail purchase; B) detailed description of the problem experienced with the product; C) a chronological list of the efforts made to correct the problem; D) list of the components used in conjunction with the product; E) estimated mileage; F) your name, address, phone numbers and e-mail; G) a specific request if you want that after the handling of the claim your personal data is not preserved for future reference.
  9.APPLICABLE LAW
 
Any disputes arising out of this Agreement or the use of this product will be governed by the laws of the country Italy and will be decided by the Courts of Vicenza, Italy.
  10.WARNING
 
Always install, repair and use your product in strict compliance with the product instructions, which are also available as a downloadable file from our web site www.camagnolo.com www.campagnolo.com. Failure to do so might damage the products and cause a serious accident.